Consulting

FAQ - Page 13 of 14 - RACKSET - Page - 13

Are you able to provide shell access?

Yes. Once you buy a web hosting plan from us, you get free Shell access, also known as SSH (Secure Shell), remote command-line access to a server. If you are familiar with command-line access, it can be extremely helpful.

Is there a money-back guarantee available?

It is important that you choose a web hosting provider with a money-back guarantee. Once you have purchased a plan with us, and if you aren’t satisfied with the service you can simply refund it within the first 3 days after the initial payment.

Is it possible for me to upgrade my account if I need to?

After you have decided on the type and level of hosting you desire, you will need to choose a plan. This is an easy task if you are happy with the services that we offer so far. To find out whether you upgrade your hosting plan and if the service you need is available, contact […]

Which nation does your hosting take place in?

We offer both US-based web hosting as well as Europe-based web hosting. You can choose either based on your needs. Both of our data centers offer high-quality plans as well as features that are needed to launch a successful website.

What is a domain transfer?

Domain transfers are the procedure of changing the domain registration from one registry into another. In order to be capable of transferring your domain, you have to be at your current registrar for at least 60 days as ICANN requires a 60-day change of Registrant Lock.

How do I purchase domain names?

To obtain a domain name it is necessary to find a registrar who is accredited by the Internet Corporation for Assigned Names and Numbers (ICANN), which is a non-profit organization responsible for the coordination of all the numerical spaces on the internet. When you’ve decided on a domain name you’re ready to buy it. If you […]

Is there a control panel included with your hosting?

cPanel is an online Linux-based graphical interface (GUI) used as a control panel to simplify website and server management. cPanel allows you to publish websites, manage domains, organize web files, create email accounts, and more. Our cPanel web hosting is perfect for those who don’t have any technical knowledge of server control panels.

Do you provide assistance 24 hours a day, 7 days a week?

Yes. You want expert support, but also 24/7 availability from your web host. Your online business is 24/7 so you don’t have the luxury of waiting until the morning to find out if your website or email system goes down. Each minute that you are offline could mean you lose a sale or make a […]

Count: 963 - Average: 4.8

Rating Submitted.