Can you help optimize performance for my custom application?
Absolutely. Our team assesses your entire stack and fine-tunes configurations to ensure optimal speed and reliability.
FAQ - RACKSET
How quickly do you respond to issues?
We guarantee a 1-hour response time for critical incidents, and our average resolution time is less than 10 minutes for urgent issues.
Do you manage servers we own or only those hosted by you?
We manage any compatible Linux server regardless of where it’s hosted — cloud, on-premises, or at another provider.
What types of businesses benefit most from managed servers?
Managed servers are ideal for startups, SaaS companies, ecommerce platforms, and any business that needs high availability, security, and performance, but lacks the in-house resources to maintain infrastructure 24/7.
Can I switch from a self-managed setup to a managed hosting plan easily?
Yes. Most managed hosting providers, including Rackset, offer free migration services and onboarding support. Your server environment can be analyzed and moved without data loss or extended downtime.
Is managing your server cheaper than managed hosting?
Not necessarily. While it may seem cheaper upfront, managing your server often includes hidden costs like DevOps staffing, downtime recovery, patch management, and security risks. These indirect expenses usually outweigh the cost of a fully managed hosting plan.
Q5: How long does the process take?
Typically 2 to 5 weeks, depending on the scope and complexity of features.
Q4: Is my site secure and optimized for performance?
Yes. Security, speed and SEO are part of the build — not an afterthought or upsell.
Q3: Can I add features later on?
Absolutely. Our builds are modular — meaning your site is ready to grow with your business.
